Privacy Policy

1. Introduction

Estavento SpA (hereinafter, "Estavento", "we" or "our"), with registered address at Av. Apoquindo 4700, Office 1503, Las Condes, Santiago, Chile, and Tax ID (RUT) 77.834.219-K, is committed to protecting the privacy of users of our website estavento.com.

This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with Chilean Law No. 19,628 on the Protection of Private Life and current data protection regulations.

2. Information we collect

We collect information that you provide directly through our contact form, including: full name, email address, and the content of your message.

Additionally, we automatically collect certain technical information when you visit our site, such as your IP address, browser type, operating system, pages visited, and visit duration. This information is collected through cookies and similar technologies, subject to your prior consent as established in our Cookie Policy.

3. Use of information

We use the collected information for the following purposes: responding to your inquiries and messages sent through the contact form; improving and optimizing the browsing experience on our website; conducting statistical analysis on site usage; complying with legal and regulatory obligations applicable in Chile.

We do not use your personal information for automated decision-making or for creating profiles for commercial purposes.

4. Sharing information with third parties

We do not sell, rent, or share your personal information with third parties for commercial purposes. We may share information with: technology service providers who assist us in operating the website, always under confidentiality agreements; governmental or judicial authorities when required by law or by valid court order in Chile.

When using Google services (Analytics, Ads), these operate under the principles of Google Consent Mode v2, which means no information will be collected for these services without your prior explicit consent.

5. Data security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of Internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your rights

In accordance with current Chilean legislation, you have the right to: access your personal data that we maintain; request the rectification of inaccurate or incomplete data; request the deletion of your personal data; object to the processing of your personal data.

To exercise these rights, you can contact us at contacto@estavento.com. We will respond to your request within the legally established timeframes.

7. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Chilean laws. Contact form data is retained for a maximum period of 12 months from receipt.

8. Changes to this policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page with the corresponding last update date. We recommend that you periodically review this policy.

9. Contact

If you have questions or concerns about this Privacy Policy or the processing of your personal data, you can contact us at: Estavento SpA, Av. Apoquindo 4700, Office 1503, Las Condes, Santiago, Chile. Email: contacto@estavento.com.